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Promotion and advertising can be a
heavy expense, especially for a new business that wants to make itself known in
a community. A home-based business, however, more often than not, has a very
limited budget when it comes to advertising. The home business owner needs to
make the public aware of his or her product or service at the lowest possible
cost.
There are many ways. A pet breeder in a large city was struggling for several
years-until he came up with a novel idea. He started giving away customized
"birth certificates" for the pets he sold. Almost immediately, his sales rose
more than 10 percent.
The owner of a new home cleaning service was trying to attract clients. She
couldn't afford much advertising, so she began offering "home cleaning seminars"
to civic groups. After two months of seminars, she was swamped with inquiries
and clients.
Promotion often makes the crucial difference between business success and
failure. Customers or clients must know about a business or product line before
they'll buy and they must have a reason to buy.
If you are trying to promote your business now, you can move in one of two
directions: 1) You can take the conventional route to promotion and mount an
elaborate media campaign, spending a considerable amount of money. 2) You can
let your creative juices flow and mount a low-cost promotion effort, using a
potpourri of attention-getting gimmicks to bring your message to the buying
public.
Now, to be sure, conventional advertising is valuable. If your enterprise is
large enough or if you're selling numerous product lines, you may find that a
full-fledged media campaign is the most efficient and cost effective way to
promote your business.
If money is tight, however, or you're not sure you can amortize the heavy cost
of a media campaign over a period of time, following is a assortment of low-cost
techniques you can try. Not all may be appropriate for your particular business,
and certainly it would be costly to try them all. But you're sure to find some
ideas that will work for you.
GIVEAWAYS. People love to receive "free" items, especially items they can use to
gain knowledge or improve their lives. You can base and entire promotional
campaign on this desire. If you're running a furniture repair business, for
instance, you could give away a furniture repair brochure, free furniture
planning guides, or color swatches. Once you begin giving away authoritative
information customers will begin to perceive you as an expert in your field.
NEWS CREATION. Want to get names and news from your business in the local
newspaper? It may be easier that you think. If you don't have any news to report
to the local media, create some. Maybe you've taken on a new associate. Or maybe
you're selling an unusual product line. Or maybe you've opened a free advice
center for the community. Or maybe you've received an award from a civic or
professional group. Local Pennysavers and weekly are often quite interested in
business news of this sort and can help you attract the attention of thousands
of people.
EVENTS. You may be able to attract the attention of the media or a crowd by
staging a special promotional event. If you run a fitness classes, for instance,
you could stage a celebrity instructor day. If you're promoting a new real
estate business, you can offer tours of a model home in the area. If you're
selling children's products and it's springtime, you can offer lunch with the
Easter bunny. Get the idea?
CHARITY TIE-INS. Are you launching a new product? trying to increase visibility
among a particular segment of your community? Offer your product to one or more
local charities as a raffle prize or for use at a fund raising event. You'll
receive lots of exposure among people who buy tickets or attend the event.
CONTESTS. Offer a desirable or unique item-or even several items-as contest
prizes. First, find a contest theme that tiers into your business. A caterer
might offer a quiche-eating contest. A photographer might offer a young model
contest. A mail order craft firm might offer an "Early American" handicrafts
contest. Invite contest submissions and offer prizes to the winners. Do contests
attract attention? You bet. All it takes is a few signs, a small press
announcement or two, and the word will spread throughout the community
grapevine.
COMMUNITY SERVICE. Nothing brings you to the attention of the people faster-or
more favorably-than community service. Ask yourself how your enterprise can be a
"good neighbor" to your community. If you're running a lawn care and gardening
service, perhaps you can offer one season's services at no charge to a needy
charitable organization or nursing home in your area. Hundreds of people will
hear about your work in the process. Volunteer for various community causes. If
appropriate, you can step in during community emergency, offering products and
services to help an organization or individuals in need.
COUPONING. Americans are very coupon-conscious. Test the market: at what level
will coupons increase the volume of various product or service lines? When you
get some tentative answers, start distributing coupons that offer a discount on
your services. Distribute them to area newspapers, on store counters, in
door-to-door- mail packets (which can often be quite inexpensive), at the public
library, at laundromats, at any location where people congregate.
BADGES AND NOVELTIES. You can easily and inexpensively produce badges, bumper
stickers, book covers, and other novelty items for distribution in your area.
You can imprint your business name and the first names of the customers on many
of these products at little cost and distribute them for free. Or you can tie
your novelty program into a contest: once a month, you can offer a prize to any
individual whose car happens to carry one of your bumper stickers or badges with
peel-off coupons, redeemable at your place of business.
CELEBRITY VISITS. With a bit of persistence, you may be able to arrange to have
a local media celebrity, public official, or entertainment personally-even a
fictitious cartoon character or clown-visit your service. The celebrity can sign
autographs, read stories to children, perform cooking demonstrations, or perform
any one of a hundred other traffic-building activities.
CELEBRATE HOLIDAYS. You'll probably want to celebrate major public holidays with
special sales. But celebrate some of the offbeat holidays as well. Almost every
business has a few little-known holidays. Ever hear of National Pickle Day, for
instance? Or Cat Lovers Month? Once you find the "right" holiday, you can
sponsor a special sale or special product arrange special media coverage of a
holiday event.
GO WHERE THE PEOPLE ARE. Can you open sales information booths at community
fairs and festivals? This promotional technique can work for gift retailers,
craftspeople, and personal service firms. If you have the people and the time,
can you handle regional fairs or even trade shows?
MAILING LISTS. Once you begin establishing a committed clientele, gather their
names on a mailing list. Save the names from your mail orders and telephone
inquiries. Eventually, you'll be able to send product circulars or even catalogs
to the folks on your list and you'll be able to promise your products by mail.
SCAVENGER HUNTS. If you want people to buy NOW, offer them an unbeatable deal.
If they bring an old product-a small appliance, a book, whatever-to you, you'll
give them a worthwhile discount on a comparable new item. Or stage a general
purpose scavenger hunt. Customers who bring in three canned goods for your
community's food bank will receive a discount on products purchased that day.
PARTIES. Everyone loves a party. Why not celebrate the anniversary of your
business or some special holiday by offering baked goods and beverages? If
you're running a service business, perhaps you can offer an open house or obtain
a small banquet room in your community. Besides refreshments, be sure the place
is brightly decorated.
GREETING CARDS. Do you send out greeting cards to major customers or clients?
Holidays, birthdays, and anniversaries make nice greeting card occasions.
Greeting cards create enormous goodwill and keep your name in front of people.
SEMINARS. In this information hungry age, people love to receive advice,
especially about their personal needs and hobbies. If you sell health foods or
run fitness classes, perhaps you can offer "wellness" seminars during lunchtime
to your area's business community. If you're an interior decorator, perhaps you
can offer one-hour decorating workshops to any group of ten people who will
gather in someone's home. If you're running a printing business, perhaps you can
offer tours and layout seminars at your plant.
If you're not pleased with your promotional efforts today or if you simply must
increase your exposure among customers and prospects-it's probably time to
increase your publicity efforts.
By all means, advertise in the media if you can or must. But don't neglect your
greatest promotional asset-your mind. Ponder the products, services, and events
you can offer the community and devise a creative promotional strategy around
them. You'll have to invest a bit of time and energy in the project, but the
payoff will be worth it. You'll save hundreds-or even thousands-of advertising
dollars and, better yet, you'll travel a well-worn shortcut to profit.
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